Terms & Conditions

Please take note of the following terms & conditions.

• Rates include VAT, en-suite accommodation, meals, game drives, walks, teas, coffee and snacks.
• All guests entering the park via vehicle will be required to pay a park entrance fee.
• Guests flying in will be charged a Park entrance fly in fee.
• Special requests and dietary requirements must be advised at least 2 weeks before arrival otherwise we cannot guarantee we will be able to assist with the special request’s. Certain dietary requirements will be at an additional charge.
• A tourism levy of R 5.70 per bed night inclusive of VAT will be charged to guests account.
• Extras such as bar, telephone, gratuities, Wi-Fi and curio’s are to be settled on departure.
• Our accommodation check-in time is 14h00 and check-out time is 11h00. Please notify us of any late arrivals and early departures.
• Any meals required outside of the check-in or check-out time will be charged against the guest account.
• As we are a licenced establishment, corkage will be levied on any beverage items brought in by guests.
• A 20% deposit will be required within 7 days of booking to confirm a booking.
• The booking balance will be due in full 7 days prior to arrival.
• Bookings cancelled 45 days prior to arrival will forfeit their deposit.
• Bookings cancelled 30 days prior to arrival will incur a 50% cancellation fee.
• Bookings cancelled 14 days prior to arrival will incur a 90% cancellation fee.
• In the event of a travel cancellation as a result of an Ebola Outbreak confirmed by the World Health Organization in any of the countries listed in the clients itinerary, Impodimo Game Lodge will guarantee that all cancellation fees pertaining to its property are waived.
• This revised policy will apply to new bookings from this date and is conditional upon strict adherence to our normal Terms and Conditions which requires that all Travellers take out comprehensive Travel Insurance and that their first claim for cancellation fees and other costs is made against their insurance carrier.  Impodimo Game Lodge will refund any shortfall remaining after such claim in relation to our own properties and services.
• Please note that guests will be required to sign an indemnity form on arrival.
• Children aged 12 years and under are required to send a birth certificate or passport copy indicating date of birth along with all bookings.
• Children 6 years and older will be permitted on game drives with other guests at the sole discretion of the ranger. However, special Kiddies Drives can be arranged for younger children. No Children under the age of 16 will be permitted on walks.
• Guests between the age of 16 and 60 years will be permitted on walks at the rangers discretion. Guests over the age of 60 years need to have a medical certificate from their doctor confirming that they are medically fit for strenuous exercise.
• Children under the age of 6 years are not permitted in the boma. A separate table will be set up in the dining room should you wish to dine with your children, alternatively, a babysitter can be arranged at an additional charge during game drive and dinners.
• Due to our location we have limited Wi-Fi. We offer a 100MB complimentary per stay per room, thereafter data is available for purchase.